Student Health Insurance & Billing

lmu shs insurance billing

Charges for Services

There is no charge for the healthcare providers' professional services. However, students may incur charges for medications, lab work, x-rays, immunizations, and necessary medical supplies. Charges are posted to the student account maintained in the Controller's Office. Payments to your student account can be made online at Student Account Online Payment or in-person at the Controller's Office. The Controllers' Office accepts payments by check, credit card, or Flexi Dollars. Payment can also be made at SHS but only by check. Graduate and law students are required to pay a one time per semester $50 graduate fee.

SHS does not bill health insurance plans. Students may obtain an itemized list of charges from SHS to submit to their health insurance plans for reimbursement.

No Show Policy

Generally, appointments are made in 20 minutes increments. Students who miss by their appointment by 20 minutes are subject to a $25 charge. Students who are more than 10 minutes late can only been seen at discretion of the healthcare provider that they were scheduled to be seen. 

Charges & Prices

Learn more about Student Health Service Charges and Prices.

Note: These prices are subject to change without notice.

Insurance and Billing

For information on insurance and billing, please read the following:

  • LMU requires all full-time graduate and undergraduate students (enrolled in seven credit hours or more) to have health insurance in case you need surgery, hospitalization, specialty medical care, or other services outside the scope of SHS.
  • The LMU endorsed Student Health Insurance Plan provided by Aetna provides coverage for both accident and/or a sickness. All full-time students are automatically enrolled in this plan. Students who have a personal or family health insurance plan may waive out of this plan option. To waive out of the Aetna Student Health Insurance Plan, students must apply by navigating to www.aetnastudenthealth.com, Loyola Marymount University, Los Angeles, and completing the necessary wavier form. 
  • For students who wish to opt out of LMU endorsed Student Health Insurance Plan for the fall term must waiver out by October 6, 2017.
  • The annual premium for the Aetna Student Health Plan is $2,430 for the coverage period August 1, 2017 to July 31, 2018, and for coverage for the spring semester is $1,413.
  • For a summary of the highlights for the Aetna 2016-2017 Student Health Insurance Plan, please see Student Health Insurance Plan.
  • For information on a summary of the university endorsed Aetna Student Health Insurance Plan, please see the Aetna Student Health Brochure.
  • For instructions for filing a claim, please see How to Submit a Bill to Aetna Insurance.
  • For instructions on how to print your Aetna Student Health Insurance Plan card from the web, review How to Get Your Aetna ID Card.
  • Claims under the Aetna Student Health Student Health Insurance Plan are administered by Chickering Claims Administrators.
  • The LMU accident plan is provided by QBE Insurance Corporation and administered by A-G Administrators. The plan covers the cost for accidents and athletic injuries only and is secondary to the student's primary health insurance plan. The plan will cover out of pocket accident and athletic injury costs and deductibles not covered by the student's primary health insurance plan. For more information regarding this plan, please see: 2016-2017 AG Trifold Accident Insurance Pamphlet.
  • The annual premium for the accident-only plan is $142 and the coverage period is from August 1, 2016 to July 31, 2017.
  • To submit a student or athletic accident claim use the Student and Athletic Accident Insurance Claim form.‌

Questions about Insurance & Billing

If you have additional questions about SHS Insurance & Billing, check out our 2017 - 2018 Frequently Asked Questions.

If you have questions regarding the Aetna Health Insurance Plan, please call Aetna Student Health at (877) 409-7356, or visit Aetna.