Join our Student Staff

As a member of the Student Housing Office Staff, the Front Office Assistant is responsible for helping to provide assistance to current and potential students, parents, LMU professional staff, and the public. The Front Office Assistant reports to the Student Housing Operations Coordinator. The Front Office Assistant is responsible for administrative functions and is expected to conduct themself in a manner consistent with the Student Conduct Code, University policies and regulations, and departmental standards.

The Front Office Assistant (ie. Front Desk Worker):

• Serves as the Student Housing Office Suite hospitality agent.
• Performs general office duties (e.g. greet visitors, answer routine questions via email and phone)
• Directs customer requests, filing, maintains lobby cleanliness, issues temporary room access, prepares direct mailings, runs errands, assists on special projects as assigned).

In addition, the Front Office Assistant should have the ability to:

• Handle multiple unrelated tasks with frequent interruptions.
• Use good judgment and be proactive.
• Maintain confidentiality when handling sensitive student information, situations within all campus policies and secure digital documentation procedures.

Interested students should complete an application via Workday. If you have any questions, please feel free to contact Joshlyn Hamilton, Operations Coordinator, at (310) 338-2963 or Joshlyn.Hamilton@lmu.edu.

As a member of the Student Housing Office Staff, the Area Office Assistant (AOA) is responsible for helping to create a living and learning environment in the residence halls and apartments by offering services to residents. The AOA reports to the Area Office Manager (AOM) of their assigned area and the Housing Services Coordinator. The AOA is responsible for administrative work, including checking out resources to residents. The AOA is expected to conduct him/herself in a manner consistent with the Student Conduct Code, University policies and regulations, and departmental standards.

The following are the specific qualifications and general descriptions of the responsibilities of the AOA. Other tasks may be assigned by the Housing Services Coordinator, Student Housing Office, your assigned Manager, the Resident Director, or the Assistant Director of Residence Life.

Qualifications

• Full-time enrollment as a degree-seeking student at Loyola Marymount University during the contract period. Good academic standing from the time of appointment through the end of the academic year.
• Must have no active Student Conduct sanction while employed.

Tasks and Responsibilities for the Area Office Assistant position include, but are not limited to:

• Meeting with Area Office Manager for 1 on 1s
• Distribute/sign out supplies/resources to area residents.
• Perform general office work (i.e. responding to student inquiries, maintaining administrative logs, answering phones, typing, filing, creating flyers, etc.)
• Maintain general cleanliness of the Area Office.
• Assist residents with submitting work orders.
• Provide residents with information on University services.
• Work scheduled hours when the offices are open, including exam periods/some holidays.
• Contribute to quality of life in residence halls/apartments by sharing ideas/information with staff and residents.
• Provide and promote quality customer service.
• Work cooperatively with all Student Housing staff members.
• Serve as a role model by abiding by all University and Student Housing policies.
• Attend all staff meetings/in-service training sessions.
• Complete other projects as assigned.

Interested students should contact the Housing Services Coordinator at (310) 338-2963 or housing@lmu.edu

The Housing Facilities Assistant is responsible for assisting the Housing Services Supervisor with carrying out the day-to-day operations for the Student Housing Office. Duties include setting up and breaking down beds, installation of drapery hardware and drapes, operation of University carts, lifting, moving, inventory, and repairing furniture.

Housing Facilities Assistants must have the ability to handle multiple unrelated tasks with frequent interruptions, and the ability to use reason, good judgment and resourcefulness. Please click here for a full job description FA Job Description(PDF).

Interested students should complete an online application via Workday. If you have any questions, please feel free to contact the Housing Office, at (310) 338-2963 or housing@lmu.edu

The Student Housing Office will begin accepting applications for the 2025-2026 Resident Advisor position on October 31, 2024. Please navigate to our RA Selection LEO Portal for full details on the process, specifics on info sessions, and access to the 25-26 Resident Advisor Application.

2025-2026 RA Selection Process Timeline:

• APPLICATION OPENS: October 31, 2024
• INFORMATION SESSIONS: November 1, 2024 – January 6, 2025
• APPLICATION DUE: January 6, 2025 at 12 PM (NOON)
• INTERVIEW NOTIFICATIONS: January 17, 2025
• RA INTERVIEWS: January 27, 2025 – January 31, 2025  
• HIRING NOTIFICATIONS: February 7, 2025
• ROLE ACCEPTANCE DEADLINE: February 10, 2025
• FINALIST MIX & MINGLE: February 12, 2025 (Time TBA)
• PLACEMENT NOTIFICATIONS: February 19, 2025

Qualifications:

In order to be considered for the RA position, you must have the following qualifications:

• Applicants must have a 2.5 cumulative GPA at the time of application and for the duration of their appointment.
• Applicants must be a full-time registered student (undergraduates must be enrolled in no more than 18 and no less than 12 credit hours per semester) at the time of application and for the duration of their appointment unless provided permission otherwise from the department.
• Applicants must have at least sophomore standing (24 credit hours completed) and must have completed at least one semester of enrollment at Loyola Marymount University prior to appointment.
• Applicants must be in good standing with the Department and University, including no significant or recent student conduct history.
• Applicants must agree to live in the residence hall assignment provided by the Student Housing Office for the duration of their position.
• Applicants must agree to not hold another high-profile student leadership position during their appointment, such as ASMLU E-Board, Traveling NCAA Athlete, Orientation Leader, & RHA E-Board, etc.
• Applicants must attend one Information Session in order to be eligible to apply. Dates and locations/links to each session can be found on our RA Selection LEO Portal. You only need to attend ONE session to be in compliance.

If you have any questions, please email RASelection@lmu.edu. You may also contact the Student Housing Office at (310) 338-2963 for more information.