FAQs About SADO​

Three students talking together outside by the lunch benches.

I received a request to meet with someone from the Community of Care. What does this mean?

If you get a request to meet with someone from the Student Affairs Dean’s Office it is because your name was shared through our Community of Care program. Faculty may complete a Community of Care referral form and a case manager will be in contact with you to listen to your concerns and help you develop a plan to move forward.

Who do I speak with regarding academic advising?

Be proactive about your academic advising.

Locate your assigned Academic Advisor on PROWL:

  1. Login to PROWL.
  2. Click on Student Records.
  3. Click on Student Information (3rd on list).
  4. This will show your program, registration status, standing, and advisor.
  5. Click on the envelope icon to email your advisor.
  6. Email your advisor and request an appointment: Include your name, major, year (freshman, sophomore, etc) and ID number on your email. If you have specific questions, you should list them in the email.

How do I view holds on PROWL?

Holds which prevent registration may be placed on a student’s PROWL account by campus offices. These holds can be viewed on PROWL (Student Services>Registration>View Holds). PROWL always displays information on how the student may remove the hold.

Common Holds

Address and Emergency Contact Hold (for undergraduates): Automatically removed as soon as the student submits the necessary information in PROWL. (Persona Information>View>Update Emergency Contact Information).

Advisor’s Hold: Removed by the academic advisor after the student meets for academic advisement

Controller: Removed by Student Accounts after the student has contacted the Office and satisfied reason(s) for the hold

LMU Alert: Removed by Department of Public Safety after student has entered/updated LMU alert information.

Registrar: Contact the Office of the Register.

SADO Hold: Typically means that the student must meet with a representative from the Student Affairs Dean’s Office.

If I am transferring to a different university, who fills out the Dean’s Recommendation form?

Many colleges and universities require students to have their home institution complete a “Dean’s Recommendation Form.” It provides the new institution with information regarding any disciplinary actions and academic standing. The “Dean’s Recommendation Form” should be sent to:

Office of Student Conduct & Community Responsibility
Loyola Marymount University
1 LMU Drive
Malone 355
Los Angeles, CA 90045

If academic verification is required, the Office of Student Conduct & Community Responsibility will forward the form to the Registrar’s Office for completion.

What is the process to return from a Medical Leave of Absence?

A student returning from a Medical Leave of Absence must:

  1. Submit a letter to the Dean of Students and the student’s Academic Dean’s Office. The letter must include the following:
    1. Describe the circumstances which led to the Medical Leave of Absence from LMU;
    2. Discuss how the issues have been addressed that led to Medical Leave of Absence;
    3. Describe why you feel that you are ready to return to LMU;
    4. Describe what steps you will take to assist you in your transition back to the University and what support you will need.
  2. Fill out the Return from LOA form available on the Registrar’s website.
  3. Contact the Chair of your academic department or your Academic Dean’s Office to inform the department of your intent to return and expected semester of return.
  4. Meet with your Academic Dean’s Office/ advisor prior to registering for classes.
  5. Meet all financial aid deadlines for the academic year.
  6. Check PROWL for any additional holds that need to be addressed - clear these holds.
  7. Complete the SADO Consent to Release Form attached that allows the mutual sharing of information regarding treatment between the University and the treating professionals.
  8. Provide a Return from MLOA Form on professional letterhead addressed to the LMU Dean of Students. Your Healthcare Provider must respond to the following questions in their letter:
    1. What treatment modalities did the student receive since initiating the MLOA from LMU?
    2. Has the treatment program been completed? If not, how frequently does the student need to see you? Has the student been referred for continuing treatment?
    3. Has there been improvement of the student’s original condition in terms of number, severity and persistence of symptoms?
    4. What specific plans and recommendations regarding prevention, relapse or recurrence of similar problems have you and the student discussed?

Additional information for consideration before returning to LMU:

  • If planning on residing on campus, contact the Student Housing Office at (310) 338-2963 and submit all the necessary forms to apply for housing and meet all deadlines.
  • A student with a disability may be eligible for reasonable accommodations and/or special services in accordance with the Rehabilitation Act of 1973 and the Americans with Disability Amendments Act (ADAA) of 2008. You are responsible for communicating you requests for academic accommodations to Disability Support Services (310) 338-5344.

The above steps must be completed no later than August 1st to return for the fall semester, December 1st for the spring semester, and April 15th for the summer sessions. If you have any questions, please do not hesitate to contact the Dean of Students at (310) 338-3756.

How do I get a refund after I take a LOA?

A percentage of tuition charges are refunded based on the date of the leave or withdrawal. Loyola Marymount University’s refund policy is published on the Office of Student Financial Services in the Controller’s Office website on the Student Accounts page along with the percentage of tuition that will be refunded by date for each term.

What is FERPA?

What is HIPAA?

How do I respond to Disruptive or Threatening Behavior?

Disruptive Student Behavior

A student is considered disruptive when engaging in behaviors that interfere in a significant way with your normal teaching or administrative duties as a faculty or staff member. Disruptive behavior is defined in many forms.

Examples include when a student:

  • persistently arrives late or leaves early in a manner that is disruptive to the regular flow of the class or work environment;
  • is an incessant talker during lecture or work;
  • is loud and frequently interrupts class work with inappropriate questions or interjections;
  • persistently calls your office and hampers your ability to continue your normal work or assist other students;
  • becomes belligerent when you confront inappropriate behavior;
  • attempts to contact you at your home in an inappropriate manner.

A disruptive student may progressively escalate from distressed to disturbed. Students who are unable to modulate their thoughts and feelings may present as:

  • being hostile, aggressive, relationally abusive;
  • deficient in skills that regulate emotion, cognition, self- behavior and relationships;
  • having suicidal thoughts, feelings, expressed intentions and ideations;
  • displaying extremes of self-injurious behavior, eating disorders or personality disorders;
  • engaging in risk-taking behaviors (e.g., substance abuse).

Classroom Management and What to Do

Classroom management is most effective when:

  • behavioral expectations are included in the course syllabus, specific to standards for classroom conduct;
  • faculty engage students at the beginning of the semester in a discussion of expectations for classroom conduct;
  • behavioral expectations are clear as to what is prohibited, how you will manage behavioral issues and any consequences that may result: 

For example “Disruptive behavior that is persistent or significantly interferes with classroom activities may be subject to disciplinary action. A student may be referred to the Office of Student Conduct and Community Responsibility if the behavior constitutes a violation of the conduct code.”

  • faculty respond in a calm manner to behavioral disruptions;
  • faculty initially address mildly disruptive behavior by engaging the student in a conversation about their behavior in a meeting outside of class;
  • behavioral guidelines are consistently enforced and applied fairly.

What to Do:

If the disruptive behavior appears intimidating, threatening or escalating, you should immediately consult with the following: department chair/supervisor, academic dean’s office, Student Affairs Dean’s Office or the Department of Public Safety. Each LMU College/School has an associate dean designated to assist faculty and staff to navigate the process of dealing with situations that escalate from being disruptive to threatening; associate dean assistance may include, but is not limited to, referrals to appropriate departments and resources, suggestions for implementing potential resolutions.

Threatening Student Behavior

A direct threat is identified as a specific act against a specific target and is delivered in a straightforward, clear and explicit manner:

For example “I am going to place a bomb in a classroom in University Hall tonight.”  

An indirect threat tends to be vague, unclear or ambiguous.  The plan, the intended victim, the motivation behind the threat and other aspects of the threat are masked:

For example “If this university doesn’t provide me with more financial aid, someone may pay.”  Violence is implied and suggests that a violent act could occur not that it WILL occur.

A veiled threat strongly implies but does not threaten violence:

For example “We would be better off without you as a professor.” A possible violent act is hinted, but the potential victim is left to interpret the message and give a definite meaning.

Student Reporting and Conduct Process

All direct threats should be communicated to the Department of Public Safety and to your department chair or direct supervisor immediately.  The Department of Public Safety will dispatch an officer to the scene as needed to conduct a threat assessment.

Faculty and staff should consult with their department chair or direct supervisor regarding indirect and veiled threats.  Upon consultation, the Department of Public Safety may be contacted for further assistance.

Complaints made to the Department of Public Safety, including incidents involving threatening or harassing behavior, are forwarded to the Office of Student Conduct and Community Responsibility. Persons making such referrals are required to provide information pertinent to the case (including dates, times, specific descriptions of what occurred and the names of witnesses to the alleged behavior) and may be asked to appear before a Conduct Officer as a witness. The Chief Conduct Officer reviews all referrals to determine whether there is sufficient evidence to charge a student with a violation of the Code and whether to hold a Student Conduct Code hearing.

Students charged with Code violations, including threatening or harassing behavior, are accorded procedural protections. The student receives a written or electronic notice of the misconduct charge(s), a scheduled hearing with a Conduct Officer or applicable hearing board and the opportunity to respond to the evidence, including the right to offer evidence and
call appropriate witnesses.

After the hearing, the Conduct Officer will levy sanction(s) if it is determined the student is responsible for the violation. If not, the charge(s) will be dismissed. A student found responsible may appeal the decision to the Student Conduct Committee. Appeals involving suspensions or dismissals from the University are accorded a de novo hearing in front of the Student Conduct Committee. The Dean of Students Office will communicate relative to the situation.

Student Rights and Privacy

In any situation involving students, appropriate confidentiality laws are observed. The Family Educational Rights and Privacy Act of 1974 (FERPA, a.k.a., The Buckley Amendment) protects the privacy of student educational records (including disciplinary records), and also gives the individual student control over access to their records.

Community of Care

Consistent with the LMU mission, the University is committed to the academic and personal success of each student. Occasionally, during their college career, a student may demonstrate some level of distress that prevents them from being successful in the university environment. The Community of Care (COC) program is designed to assist the student dealing with distress in their lives and take positive steps to get back on track. 

The Community of Care program provides a means for you to share your concern and enlist staff in the Student Affairs Dean’s Office in reaching out to the student to offer assistance.  You are encouraged to call (310) 338-3756, email the Student Affairs Dean's Office, or access the convenient online referral form through PROWL to share a concern. 

Important Contact Information

Office of Student Conduct & Community Responsibility

Phone (310) 338-1821

Fax      (310 258-5491

Office Malone 355

Department of Public Safety

Phone (310) 338-2893

Fax      (310) 338-5818

Office Foley Annex

Office of the Senior Vice President for Student Affairs

Phone (310) 338-2885

Fax      (310) 338-1805

Office Malone 355

Student Affairs Dean’s Office and Community of Care

Phone (310) 338-3756

Fax      (310) 338-1906

Office Malone 301

Student Health Services

Phone (310) 338-2881

Fax      (310) 338-4417

Office Burns Recreation Center North Entrance, 1st Floor

Student Psychological Services

Phone (310) 338-2868

Fax      (310) 338-3705

Office Burns Recreation Center North Entrance, 2nd Floor